You may (1) set a lower water temperature or (2) turn on the energy saving mode or (3) use the VE model.
You are recommended to use Citric Acid to clean the water boiler and warmer for every 3 to 4 months. Citric Acid is available at our TIGER shop at Shatin Centre or counters at department stores.
Yes, you can purchase a longer power cable from electric stores.
Under general circumstances and usage, there are no expiry dates.
This is because of the friction between the plastic ring in the lid and bottle body.
To make the congee thicker, part of the water vapour has to be evapourated. Boiling the rice and water before putting into the jar can help.
You may clean the inner part of the bottle or cup with detergent.
ATTENTION! DO NOT SOAK THE BOTTLES OR CUPS!
The heater should be cooled down before using for the next time.
Battery change should be handled by TIGER to avoid unneccessary damage to the rice cooker.
IH stands for induction heating. The rice cooker is functioned by high heat generated by the fine cables inside.
It can last for approximately 5 to 7 years.
When cooking rice, the rice cooker is hot/ warm. It is favourable to the insects and they will go into the rice cooker through the air hole at the bottom. You are recommended to wash the inner pot and the rice scoop everytime after use and clean the rice cooker with a dry towel regularly.
There is enzyme released when cooking the brown rice. The enzyme will make the coating come off easier in long run.
The lid may be depreciated under the heat. A component change is needed.
You may try to fasten the plastic layer at the bottom.
The coating is not mercury and is within the layer. Water will not be in touch with the coating.
This is a normal mark of the support points, not mercury coming off.